QUESTION: “I DO NOT SEE MY PRAM”: Answer: If your brand of Stroller is not listed in the main menu, you can choose the option: “Custom made”. Here you fill in the details of your pushchair and Re-covers will contact you if you have any questions.QUESTION: “WHEN WILL MY ORDER ARRIVE?”: Answer: Your order will be custom made especially for you, by hand. Delivery time varies from 2-4 weeks after receipt of your order.
QUESTION: “I DID NOT RECEIVE AN ORDER CONFIRMATION”. Answer: We recommend that you check your “spam” folder of your email.
QUESTION: “CAN I EXCHANGE OR CHANGE MY ORDER? Answer: You have received the following email confirmation of your order:” Thank you for your order. Your order is custom-made especially for you. You can still change or cancel your order within the next 48 hours. After this you can no longer change or return your order. The warranty period is 6 months, but the covers are not resistant to moisture or disinfectant! Delivery time varies from 2-4 weeks. We hope you enjoy your exclusive, handmade products from Re-covers. “